Question 1

What is ThreatShield AI?

Accepted Answer

ThreatShield AI is a clear security layer for your work, home, and phone. Its current MVP brings together a security dashboard, device inventory, six-check checkup, alerts, and a practical recovery guide so you can understand what needs attention without an enterprise security maze.

Question 2

What is Home Shield?

Accepted Answer

Home Shield is the ThreatShield AI view for households, families, and personal devices. It helps you keep family phones, laptops, shared tablets, and everyday accounts visible in one calmer place, with plain-language guidance for the next step.

Question 3

How is Business Shield different from Home Shield?

Accepted Answer

Business Shield is framed for founders, small teams, studios, and growing businesses. It uses the same calm starting point, but focuses the protection map on team devices, identity signals, and the next action a small business can take without needing a dedicated security department.

Question 4

Who is ThreatShield AI for—families, individuals, or small businesses?

Accepted Answer

All three can be a fit. Home Shield is for a household, family, or personal devices; Business Shield is for a small team or growing business. Choose the view that best matches the people, devices, and accounts you want to protect.

Question 5

What devices, accounts, and home or work surfaces can it help me understand?

Accepted Answer

Today, ThreatShield AI helps you make sense of phones, computers, shared tablets, team devices, important personal or work accounts, and identity or device signals. The home and business network views, integrations, notifications, and ThreatShield Box are planned, so the product does not claim to connect to every device or service yet.

Question 6

Does ThreatShield AI read or sell my personal or business data?

Accepted Answer

ThreatShield AI uses your profile, protection map, devices, alerts, network entries, and checkup state to provide the security workspace you asked for. The current privacy copy says this information stays private to your account; it does not claim to read unrelated data or make a broader data-use promise beyond the service, legal, platform-protection, fraud-prevention, and transaction needs it describes.

Question 7

What happens after I report a suspicious incident?

Accepted Answer

Your report is saved to your account so you can record what you noticed and return to it later. The recovery guide then gives you a focused checklist, including securing important accounts, turning on two-step verification, scanning devices, contacting a bank when needed, reviewing activity, and monitoring credit or identity. It is practical guidance, not a promise of automatic investigation or emergency response.

Question 8

Is there a free tier or an early-access option?

Accepted Answer

Pricing and rollout are not finalized, so we are not promising a free tier. If you want to ask about early access or tell us what you want to protect, use the contact link below to start a conversation with the ThreatShield AI team.

Question 9

Does ThreatShield AI replace antivirus, insurance, or an IT or security team?

Accepted Answer

No. ThreatShield AI helps you understand your security picture and choose practical next steps. It complements trusted antivirus, software updates, insurance, and professional IT or security support; it does not replace any of them.

Question 10

How do I get started, and what happens after the six-check checkup?

Accepted Answer

Start with the six-check security checkup. It asks about unique passwords, multi-factor authentication, software updates, unexpected links, recoverable files, and locked devices. After all six answers, you see which areas are looking good, which are worth strengthening, and the first practical next action; revisit it when your devices or routines change.